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• Deep Pet-Safe Sanitization with Steam Cleaning on hard floors: +$20

• Plant watering (indoor/outdoor): +$15-20

• Laundry folding: +$30

• Refrigerator deep clean: +$40

• Interior oven cleaning: +$40

• Organizing/Clearing Spaces: +$55 per room/area (office, pantry, closet, patio)

• Window cleaning (interior): +$4 per window

• Garage clearing / organizing: +$95

Floor Refresh (flat fees):

• Below 1,000 sq ft: $40

• 1,000-1,500 sq ft: $50

• 1,500-2,000 sq ft: $60

• 2,000-2,500 sq ft: $70

• 2,500-3,000 sq ft: $85

Standard Clean (flat fees):

• Below 1,000 sq ft: $135

• 1,000-1,500 sq ft: $165

• 1,500-2,000 sq ft: $200

• 2,000-2,500 sq ft: $240

• 2,500-3,000 sq ft: $280

Deep Clean (flat fees):

• Below 1,000 sq ft: $230

• 1,000-1,500 sq ft: $280

• 1,500-2,000 sq ft: $345

• 2,000-2,500 sq ft: $410

Move In/Out Clean (flat fees):

• Below 1,000 sq ft: $340

• 1,000-1,500 sq ft: $415

• 1,500-2,000 sq ft: $500

• 2,000-2,500 sq ft: $615

• 2,500-3,000 sq ft: $740

• Extreme conditions: +$75-150 for excessive cleaning needs

• Distance fees calculated from our North Austin base location to your address and back:

  • 8-15 miles (round trip): +$10 per visit

  • 16-20 miles (round trip): +$20 per visit

  • Service area limited to 20 miles to ensure reliable service

• Holiday/weekend service: +20%

Service Discounts

• Bundle & Save 15% off Standard or Deep Clean when you combine it with pet sitting services. One easy booking, two essential services - your home stays clean and your pets stay happy!

• Senior Discount 10% off all services for seniors 65+ (ID required at first visit). We appreciate our community elders!

• Seasonal Deep Clean Special 10% off: Deep Clean services booked in November & December. Start the holidays with a sparkling home!

  Can’t combine discounts, but we'll automatically apply whichever saves you the most money!

Referral Rewards

• Give $20, Get $20 - When you refer a new client, they receive $20 off their first booking, and you receive a $20 credit (valid on services $50+) after service is completed! Everyone wins!

Review Rewards

• $10 Credit for Photo Reviews - Share your experience with a Google review (with photo) and receive a $10 credit toward your next booking of $40 or more!

Payment Policy

• Standalone Home Cleaning Full payment is due immediately upon completion of any cleaning service. I accept:

  • cash

  • Digital payments (Zelle only)

  • credit/debit cards, processed over the phone.

• Your booking is confirmed only after the signed service agreement and any required deposit are received.

• For recurring service clients, payment is expected at the completion of each cleaning appointment unless alternative arrangements have been made in advance.

• Combined Pet Sitting + Home Cleaning Services When booking pet sitting + home cleaning together, full payment for both services is required upfront as one transaction, following the pet sitting payment policy.

Late Payment Policy

Payments not received within 48 hours of service completion may incur a late fee:

• 3-7 days late: 5% of the total invoice amount

• 8-14 days late: 10% of the total invoice amount

• 15+ days late: 15% of the total invoice amount, plus potential service suspension

Outstanding balances may affect future scheduling availability.

• Satisfaction Guarantee Your satisfaction is my priority. If you are not completely satisfied with any aspect of my cleaning service, please notify me within 24 hours of service completion, and I will return to address any areas of concern at no additional charge.

Standard Cleaning Appointments

• Cancellations made 48+ hours (2+ days) before scheduled service: No cancellation fee

• Cancellations made 24-48 hours before scheduled service: 50% of service fee

• Cancellations made less than 24 hours before scheduled service: 100% of service fee will be charged

Deep Cleaning/Special Projects Due to the extended scheduling time required for deep cleaning services:

• Cancellations made 72+ hours (3+ days) before scheduled service: No cancellation fee

• Cancellations made 24-72 hours before scheduled service: 50% of service fee

• Cancellations made less than 24 hours before scheduled service: 100% of service fee will be charged

Combined Pet Sitting + Home Cleaning Services

• Cancellation terms follow the pet sitting schedule since cleaning is performed during pet care visits

• 48+ hours notice: No cancellation fee for either service

• 24-48 hours notice: 50% fee for both services

• Less than 24 hours: 100% fee for both services

Rescheduling Rescheduling requests follow the same timeframes as our cancellation policy. We will make every effort to accommodate schedule changes, subject to availability.

No-Shows If I arrive at your location and cannot enter the home due to your absence or incorrect access information, a fee of 75-80% of the scheduled service will be charged.

Holiday and Weekend Services Special holiday rates may apply for services scheduled on the following days:

• 4th of July • Labor Day • Thanksgiving • Christmas • New Year's Day

These appointments may require additional advance notice for cancellation.

Refunds Refunds are evaluated individually based on the specific circumstances of each situation.

PC&CS appreciates your business and understanding of these policies, which allows me to provide reliable, high-quality cleaning services to all valued clients.